We recently experienced a cybersecurity incident where a backup file that related to certain customers and contained limited information was subject to unauthorized access. We moved to promptly retain cybersecurity experts and outside advisors to assist us in our response. We have notified and are cooperating with law enforcement authorities to investigate the incident.
We provide fraud protection services for ecommerce merchants, who provide us with limited information about transactions. We do not collect sensitive personal information about individuals like account passwords or full payment card numbers in the course of providing our services.
We are working to understand the situation, and our priority is to provide accurate information, including any additional updates as appropriate.